SHIPPING INFORMATION

We ship within 3 business days of your order via UPS Ground, with FREE SHIPPING on all items.

At C&S Cedar Products we offer a 100% Satisfaction Guarantee. If you are not completely satisfied with your purchase you may return it within 30 days of receipt of the product. We want you to feel comfortable placing your order with us and for you to have the confidence in us to stand behind everything we sell. Restrictions do apply, so please read our return policy below.

RETURN POLICY

*If you are not completely satisfied your purchase, you may return it within 30 days of receipt of the product for a refund of the purchase price, excluding return shipping and a 20% restocking charge.

*If a product is damaged during shipping, we will send you a replacement part free of charge, or if it is damaged beyond that, we will replace the product at no charge to you.

*All returns must be accompanied by a return authorization number and must be returned in their original condition, including the original packaging and all accessories.

*Returns without authorization and any non-damaged items refused at destination are not eligible for refund.

*Cancellations will be accepted prior to shipment at no charge to buyer.

*Cancellations after shipment will be subject to the buyer paying return shipping and a 20% restocking charge.

PRIVACY POLICY

Your privacy is important to us, so in an effort to provide you with the utmost level of security in our handling of your personal and credit card information, all our transactions are processed by PayPal. Their privacy policy can be viewed here.

As part of the order process, we will also have access to your name, shipping address, and e-mail address. We do not share your information with third-parties. The information provided is used strictly to process your order. We do not share your information with third-parties.

We may, however, send you an e-mail with questions about your order, or occasionally with special offers.